DeepMap AI

Privacy Policy

Effective Date: October 20, 2026

DeepMap AI Inc. ("DeepMap AI," "we," "us," or "our") operates the DeepMap AI platform, website (www.deepmapai.com), and REST API (collectively, the "Services"). This Privacy Policy describes how we collect, use, and share information when you use our Services.

1. Information We Collect

Information you provide:

• Account information -- email address and name when you create an account.
• Payment information -- processed by Stripe; we do not store credit card numbers.
• Support requests -- any information you voluntarily provide when contacting us.
• Inquiry forms -- the name, email, organization and message you enter in a contact or partner form.
• Alert subscriptions -- your email address and the regions you choose. We send a confirmation email first and add you only after you confirm.

Information collected automatically:

• Location data -- latitude and longitude coordinates you submit with an API query or enter on the site. Used solely to return geohazard risk scores for that location.
• Usage data -- API endpoints called, request timestamps, response times, and tier/quota usage for billing and rate limiting.
• Website analytics -- when you visit deepmapai.com, Google Analytics records the pages you view, the site that referred you, your approximate location (city level) and your device type, using cookies.

2. How We Use Your Information

• Provide, maintain, and improve the Services.
• Process API queries and return geohazard, weather, and risk data.
• Manage your account, authenticate requests, and enforce rate limits.
• Send the email alerts you subscribe to, for the regions you choose.
• Bill for API usage via Stripe metered billing.
• Detect abuse, fraud, and security incidents.
• Comply with legal obligations.

3. Information We Do NOT Collect

• We do not collect health, biometric, or personal sensor data.
• We do not sell or rent personal information to third parties.
• We do not use personal information for advertising or ad targeting.
• We do not use advertising trackers or follow you across other websites. Google Analytics, described above, measures visits to our own site.

4. Data Sharing

We share information only in these limited circumstances:

• Service providers -- Stripe (payments), Hetzner (hosting), Postmark (email delivery), Google Analytics (website analytics). These providers process data on our behalf under contractual obligations.
• Legal requirements -- if required by law, subpoena, or court order.
• Business transfers -- in connection with a merger, acquisition, or sale of assets.

5. Data Retention

• API usage logs are retained for 90 days for billing and debugging.
• Account information is retained while your account is active.
• Prediction ledger entries (anonymized, no personal data) are retained indefinitely for scientific validation.
• You may request deletion of your account and associated data at any time.

6. Data Security

We protect your data using:

• SHA-256 hashed API keys (we never store plaintext keys).
• HTTPS encryption for all data in transit.
• Rate limiting and abuse detection.
• Access controls limiting data access to authorized personnel.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you.
• Request correction or deletion of your data.
• Stop email alerts at any time from your alerts page, or by writing to us.
• Request a copy of your data in a portable format.

8. Children's Privacy

Our Services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it promptly.

9. International Users

DeepMap AI is based in the United States. If you access our Services from outside the US, your information may be transferred to and processed in the US. By using the Services, you consent to this transfer.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by updating the effective date at the top.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your data rights, contact us at:

DeepMap AI Inc.
Email: michael@deepmapai.com
Website: www.deepmapai.com